Our founder, Dr. Josefina Magno, was a pioneer in the 1970s. She understood that people living with serious illnesses needed substantial and sustained care. As a result of this innovation, there are currently more than 4,300 hospices nationwide, with Capital Caring Health being among the 10 largest, serving nearly 1,400 patients every day.
Keep reading to learn about our caring in-patient and in-home hospice care services.
Facing a serious or life-limiting illness is never simple—for patients or for the people who love them. Hospice care exists to ease this part of the journey, bringing comfort, dignity, and support when cure is no longer the main goal.
At Capital Caring Health, hospice care is about much more than medical treatments. It’s about helping people in Washington, DC, Maryland, and Virginia live as fully and comfortably as possible, while surrounding families with the support they need, wherever “home” may be.
This page will walk you through:
What hospice care really is (and isn’t)
The full range of hospice care services we provide
Where care is delivered—at home, in inpatient centers, and in community facilities
How hospice care is covered and what it costs
How to know when it might be time to consider hospice
Why so many families in DC/MD/VA choose Capital Caring Health for end-of-life care
Throughout, we’ll focus not just on information, but on reasoning—how to think through these decisions, what questions to ask, and how to align care with what matters most to you or your loved one.
What is Hospice?
Hospice care is specialized medical care for people living with an advanced or life-limiting illness when the focus shifts from curing the disease to maximizing comfort and quality of life.
Instead of chasing treatments that may no longer offer meaningful benefit, hospice asks a different set of questions:
- What does comfort look like for this person?
- What symptoms are most troubling right now?
- What are their goals—time at home, time with family, spiritual peace, emotional closure?
- How can we support the family practically and emotionally?
Hospice care supports the whole person—body, mind, and spirit—as well as the family or caregivers. This usually includes expert pain and symptom management, emotional and spiritual support, caregiver education, and ongoing guidance from a skilled, compassionate team.
Crucially, hospice is not about “giving up.” It is about changing priorities—from curing the illness to honoring the person and the time they have left.
Hospice Care Services at Capital Caring Health
Families often ask, “What exactly does hospice provide?” While every plan is tailored to the individual, hospice care at Capital Caring Health generally includes:
1. Pain and Symptom Management
Hospice clinicians are experts in managing symptoms such as:
- Pain
- Shortness of breath
- Nausea or loss of appetite
- Anxiety, agitation, or restlessness
- Difficulty sleeping
The goal is to keep symptoms under control enough that the patient can focus on what matters to them—conversation, connection, meaning—not just on discomfort.
2. Nursing and Medical Care
Hospice includes regular visits from nurses, with physician oversight and input from advanced practice providers when needed. Together, they:
- Assess and adjust medications
- Monitor changes in condition
- Coordinate with other doctors
- Help anticipate what’s coming next so families can prepare
Many patients are surprised to learn how much relief comes simply from having a team that knows what to expect and how to respond quickly.
3. Emotional and Spiritual Support
Serious illness raises big questions—about identity, relationships, fear, hope, and faith. Hospice care includes:
- Social workers to help with coping, family conversations, and practical planning
- Chaplains or spiritual care providers to support people of any faith or no specific faith
- Counseling and grief support resources that can continue after a death
The aim is not to push any particular belief, but to help patients and families find meaning and peace in a way that fits their values.
4. Practical and Caregiver Support
Families often shoulder a huge amount of hands-on care and decision-making. Hospice can provide:
- Certified nursing assistants (CNAs) to help with bathing and personal care
- Education on how to safely lift, reposition, and care for the patient
- Respite options so caregivers can rest
- Guidance about community resources
Capital Caring’s broader programs also connect families to services like home-based primary care and social support when needed.
5. Medications, Equipment, and Supplies Related to the Illness
Under the hospice benefit, many medications, medical equipment, and supplies related to the terminal diagnosis are covered and coordinated through the hospice team. This often includes:
- Medicines for symptom relief
- Hospital beds, walkers, wheelchairs, oxygen
- Supplies such as dressings, incontinence products, or wound care items
Managing all of these centrally helps families avoid unnecessary trips, phone calls, and confusion.
6. Grief and Bereavement Support
Support does not end when a patient dies. Capital Caring Health offers ongoing grief services and bereavement care to help families adjust in the weeks and months that follow.
Where Hospice Care Is Provided: Home, Inpatient Centers, and Community Settings
One of the most important decisions families face is where hospice care happens. At Capital Caring Health, hospice care is available:
Hospice Care at Home
Most patients receive hospice care where they live—whether that’s a private home, an apartment, assisted living community, or other residence. In-home hospice care brings the hospice team and resources to the patient, allowing them to stay in a familiar place surrounded by the people and things they love.
Home is often the right choice when:
- Symptoms can be managed with regular visits, phone support, and occasional urgent visits
- The patient prefers to remain in their own environment
- Family or caregivers are available and willing to help with day-to-day care, with hospice support
Inpatient Hospice Care
Sometimes a higher level of care is needed—for complex symptoms, crises, or situations where home is no longer safe or comfortable. Capital Caring Health offers dedicated inpatient hospice centers in parts of Northern Virginia and Washington, DC, providing around-the-clock clinical care in a home-like environment.
Inpatient hospice may be considered when:
- Symptoms are too severe to manage safely at home
- Frequent monitoring or IV medications are needed
- Caregivers are exhausted or overwhelmed
- A brief stay could stabilize the patient enough to return home
Hospice Care in Nursing Homes and Hospitals
Hospice care can also be delivered in:
- Skilled nursing facilities
- Assisted living communities
- Hospitals, when appropriate
In these settings, the hospice team works alongside facility staff to coordinate care, manage symptoms, and ensure comfort.
As a result, hospice should be considered whenever someone is in the advanced stages of any of the following progressive illnesses:
- Cancer
- Heart disease, especially Congestive Heart Failure (CHF)
- Dementia, including Alzheimer’s Disease, Lewy Body Dementia, Vascular Dementia
- Neurological conditions such as Parkinson’s, ALS (Lou Gehrig’s disease), stroke
- Kidney failure/End-stage Renal Disease (ESRD)
- Lung disease, including Congestive Pulmonary Obstructive Disease (COPD), pulmonary fibrosis
- HIV/AIDS
Who Is on the Hospice Care Team?
Hospice care is truly team-based. At Capital Caring Health, your hospice team may include:
- Hospice physicians and nurse practitioners – oversee medical care and adjust treatment plans
- Registered nurses – visit regularly, monitor symptoms, and provide education
- Certified nursing assistants (CNAs) – help with bathing, dressing, and personal care
- Social workers – support emotional needs and help with planning, community resources, and advance care planning
- Chaplains or spiritual care providers – offer spiritual and emotional support for patients and families of all backgrounds
- Bereavement counselors – help loved ones cope with grief
- Volunteers – provide companionship, respite for caregivers, and practical help
The team meets regularly to review the care plan, respond to changes, and ensure that what is happening on a day-to-day basis matches the patient’s goals and values.
How Hospice Care Is Covered and What It Costs
Finances are one of the first worries families raise—and one of the biggest sources of relief once hospice is explained.
In most cases:
- Medicare, Medicaid, and many private insurers cover hospice care as a comprehensive benefit.
- Under the hospice benefit, services, medications, equipment, and supplies related to the terminal diagnosis are typically included.
Families may still have some out-of-pocket costs (such as room and board at certain facilities or unrelated medications), but for many, hospice significantly reduces overall costs by preventing unnecessary hospitalizations and emergency visits.
As a nonprofit organization, Capital Caring Health is also committed to serving patients regardless of ability to pay, offering charity care and financial assistance when needed.
If you’re unsure what your coverage includes, the hospice team can review your specific situation and help you understand your options.
When Is the Right Time to Consider Hospice?
This is where deep reasoning matters most. Families often wait longer than they need to because they worry hospice means “there is nothing more to do.” In reality, hospice can—and often should—start earlier than people expect.
Here are some questions to help you think it through:
- Has the focus of care quietly shifted from cure to comfort, even if no one has said it out loud?
- Are hospital stays and emergency room visits becoming more frequent and less helpful?
- Is the person spending most of their time in bed or in a chair, with more help needed for daily activities?
- Is treatment causing more side effects than benefit?
- Has the doctor mentioned a life expectancy of months rather than years?
If you’re answering “yes” to several of these, it may be time to have a hospice conversation—even if you’re not ready to make a decision. Talking early gives everyone time to plan, adjust, and make choices with a clear head rather than in a crisis.
Remember: asking about hospice does not lock you into anything. It simply opens the door to information and support.
How Hospice Care Begins at Capital Caring Health
Starting hospice care usually follows a few key steps:
- Referral or Inquiry
You can reach out directly, or a physician, hospital, or facility can make a referral with your permission. - Initial Conversation and Eligibility Review
A hospice clinician reviews the medical information to see if hospice criteria are met, and talks with you about goals, needs, and concerns. - In-Person Assessment
A nurse or provider visits to evaluate symptoms, explain hospice in detail, and answer questions. This is also where you discuss where care will be provided—home, inpatient, or another setting. - Plan of Care Creation
The hospice team develops a personalized plan that includes medications, visit frequency, equipment, and support services, all centered on the patient’s wishes and goals. - Care Begins—Often Within a Short Timeframe
Once enrolled, hospice care usually starts quickly, with delivery of equipment and medications, plus initial visits. Ongoing phone support is available 24/7 for urgent questions or concerns.
Throughout, you remain in control. You can ask for changes to the plan, ask for more or fewer visits, or even pause or revoke hospice if goals change.
Levels of Hospice Care
To match care to changing needs, hospice offers different levels of care, such as:
- Routine home care – the standard level, with scheduled visits and on-call support
- Continuous or intensive home care – for short periods when symptoms require more frequent monitoring
- Inpatient care – when symptoms cannot be safely managed at home
- Respite care – short stays in a facility to give caregivers a needed break
A key advantage of hospice is flexibility: as the illness progresses, the level of care can be adjusted without losing the continuity of your hospice team.
How Hospice Care Supports Families and Caregivers
Hospice is one of the few types of healthcare that formally considers family and caregiver well-being as part of the plan.
For caregivers, hospice can:
- Teach safe ways to provide hands-on care
- Offer guidance on what to expect physically and emotionally
- Provide respite care so caregivers can rest and tend to their own health
- Offer counseling to help process complex feelings such as guilt, anger, or anticipatory grief
For many families in DC/MD/VA, hospice becomes a steady anchor—reassuring them that they’re not alone in decisions or day-to-day challenges.
Common Fears and Misconceptions About Hospice
It’s normal to feel hesitant. Some common worries include:
- “Hospice means my loved one will die sooner.”
Hospice focuses on comfort and quality; it does not hasten death. For some people, better symptom control and less stress can even mean more meaningful time. - “We’ll lose our current doctors.”
The hospice team can communicate with your other physicians. In many cases, your primary doctor remains involved in decisions. - “Hospice will stop all medications.”
Hospice may discontinue medications that are no longer beneficial, but keeps or adds medications that enhance comfort and quality of life. - “Hospice only helps in the last few days.”
Hospice care is designed for the last months of life, not just days. Earlier support often leads to better comfort and more time for important conversations and experiences.
Exploring these fears openly with the hospice team can help you decide what feels right for your family.
Why Families in DC/MD/VA Choose Capital Caring Health
Capital Caring Health has been serving patients with advanced illness and their families in Washington, DC, Maryland, and Virginia for decades, providing hospice, palliative care, and related services as part of a nonprofit mission.
Families turn to Capital Caring Health because:
- We offer comprehensive hospice services wherever the patient calls home—private homes, assisted living communities, nursing facilities, hospitals, and inpatient centers.
- Our interdisciplinary teams bring together medical, emotional, and spiritual care under one coordinated plan.
- We are committed to serving all who need us, including those with limited financial resources.
- As part of the broader Chapters Health family, we are aligned with a system dedicated to advanced illness care and grief support across multiple regions.
Most of all, families choose Capital Caring Health because of the way we care: with respect, kindness, and a deep understanding that every person’s end-of-life journey is unique.
How to Get Started with Hospice Care at Capital Caring Health
If you’re wondering whether hospice might be right for you or someone you love, you don’t have to decide alone.
You can:
- Talk with your doctor and ask whether hospice is appropriate now or in the near future
- Reach out directly to Capital Caring Health to ask questions, without any obligation
- Include key family members in early conversations so everyone hears the same information
- Take your time to think through your goals and what “a good day” looks like at this stage of life
Sometimes the next step is enrolling in hospice now. Sometimes the next step is simply getting more information and revisiting the question later. Either way, we are here to guide you.
Capital Caring Health: We’re Here to Help
When you think you or a loved one might benefit from hospice care, we have the detailed information and support you need. We’ll help determine your hospice coverage and how to get started. Once you choose to receive hospice services, care usually begins within 24-48 hours, starting with a discussion with a hospice physician about a custom care plan for you. For more information, call 800-869-2136.
Meet Our Team

Matthew Kestenbaum, MD
Hospice Care Co-Executive Lead
Frequently Asked Questions About “Hospice Care Services at Capital Caring Health”
1. What types of hospice care services does Capital Caring Health provide?
Capital Caring Health provides a full range of hospice services designed to support both patients and families. This typically includes expert pain and symptom management, regular nursing visits, oversight by hospice physicians, and help from certified nursing assistants with personal care. You also have access to social workers, chaplains, and bereavement counselors for emotional and spiritual support. Hospice covers many medications, supplies, and medical equipment related to the illness, and services can be delivered at home, in inpatient hospice centers, nursing facilities, assisted living, or hospitals, depending on what is safest and most comfortable.
2. Who is eligible for hospice care at Capital Caring Health?
Generally, hospice care is appropriate for people with an advanced or life-limiting illness when the expected prognosis is measured in months rather than years and when the focus of care has shifted from cure to comfort. A physician must certify that the illness is terminal if it runs its usual course. Eligibility is based on medical guidelines that consider diagnosis, overall function, and recent changes in health, such as weight loss, frequent hospitalizations, or increased dependency on others. If you’re unsure whether you or your loved one qualifies, our team can review your situation and talk with your doctor to clarify eligibility and next steps.
3. Can hospice care be provided at home, or do patients have to move to a facility?
Most patients receiving hospice care through Capital Caring Health are cared for at home, whether that’s a private residence, apartment, or assisted living community. Our clinicians and support staff come to you with scheduled visits and 24/7 phone support for urgent needs. If symptoms become too complex to manage safely at home, a short-term stay at one of our inpatient hospice centers or another setting may be recommended. The goal is always to match the level of care to the patient’s needs and preferences, and to support families in choosing the environment that feels most comfortable and safe.
4. How is hospice care paid for, and will it increase our medical costs?
For many families, hospice reduces overall medical costs. Hospice care is typically covered by Medicare, Medicaid, and many private insurance plans as a comprehensive benefit. This often includes visits from the hospice team, medications related to the terminal diagnosis, medical equipment like hospital beds or oxygen, and necessary supplies. You may have some out-of-pocket costs for items not related to the hospice diagnosis or for room and board in certain facilities. As a nonprofit, Capital Caring Health also offers charity care and financial assistance options, so families are encouraged to ask questions and explore what coverage and support are available in their specific situation.
5. How do we know when it’s the right time to call Capital Caring Health about hospice?
It may be time to call when you notice that treatment is no longer improving quality of life, hospitalizations are becoming more frequent, and the person is needing more help with daily activities. If your doctor has mentioned that life expectancy may be measured in months rather than years, or if your loved one is saying things like “I’m tired of going back and forth to the hospital,” it’s wise to have a hospice conversation. Calling Capital Caring Health does not commit you to enrolling; it simply opens the door to information and guidance. Our team can help you understand your options, review eligibility, and decide together whether now is the right time—or whether to revisit hospice a bit later.
Areas We Provide Hospice Care
Virginia
- Alexandria
- Arlington
- Fairfax County
- Loudoun County
- Prince William County
- Fauquier County
- Fairfax
- Falls Church
- Manassas
- Manassas Park
Do you have specific questions about hospice care? Visit our hospice faq’s or ask us a question below.
Additional Hospice Resources
What Is Hospice Care?
When Is the Right Time for Hospice Care?
Who Qualifies for Hospice Care? (Hospice Eligibility Guidelines)
Hospice Care vs Palliative Care: What’s the Difference?
Hospice Care at Home: What to Expect
Inpatient Hospice Care: Understanding Hospice Facilities
Hospice Care for Cancer Patients
Hospice Care for Dementia Patients
Pediatric Hospice Care: Support for Children with Serious Illness
Hospice Care Myths and Misconceptions
Choosing a Hospice Provider: Questions to Ask
What Services Does Hospice Care Include?
How Much Does Hospice Care Cost? (Paying for Hospice)
Hospice Care for Heart Disease Patients
Hospice Care for Lung Disease (COPD) Patients
Hospice Care vs Home Health Care
Understanding the Medicare Hospice Benefit



Kathleen Ramkaran, RN, CCM
Hali Gantumur
Yasmin
Jennifer Olsen GNP-BC
Dr. Cheryl-Lynne McCalla, DO
Meena Raj, MD,
Catherine McGrady, RN, MSN, is Vice President, Clinical Programs at Capital Caring Health. In this role she is responsible for the development, implementation, and monitoring of clinical programs in support of high-quality patient-centered care delivery across the continuum of services. Catherine also manages external partnerships including Capital Caring Health’s participation in ACOs and other value-based clinical programs
Catherine Kravolec
Sherri Parker
Anne Young
Odessa Simpson
Hope Collazo
LaWanda Middleton
Sally Hughes
Jennifer Godwin
Henry Fuller
Margaret Doherty
Evan Kirschner
Gabby True
Carla Thompson
Shannon Collier
Annette Lindsay
Jason Sobel, MD
Brenan Nierman
Susan Roberts
Jackie Gouline
Stacy Brown
Kremena Bikov


Audrey Easaw
Julia Feldman
Gus has been a part of the Capital Caring Health family for nearly fifteen years. Ten of those years have been in leadership, working with colleagues and co-workers to achieve the best in their ability while promoting CCH core values. Gus has a background in nursing and a lifelong passion for technology. In each position at CCH, Gus has found ways to integrate technology to enhance outcomes and job satisfaction.
Pat Bishop
Elizabeth Ariemma
Joe Murray

Lin Maurano
Dwayne Barton, NP
Jacob Phillips, MD
Tabitha Gingerich, NP
Donna Smith
Paulette Davidson, Chaplain
Colleen Carberry, RN Case Manager
Sherri Parker, Team Leader Medical Social Worker
Steven Skobel’s Story
Marrygold Ugorji’s Story
Sulaiman Bangura’s Story
Neil Parker’s Story
Michael Toohig’s Story
Liberating Europe
Hershell Foster
Hank Willner, M.D.
Laura Branker
Jason Parsons
Altonia Garrett
Kieran Shah
Mandy Brouillard
Sherri Parker
Sayaka Hanada
Caitlin Geary
Heidi Young
Linda Biedrzycki
Heidi Young, M.D.
Jason Sobel, M.D.
Anne Silao-Solomon, M.D.

Mohammad Saleem, M.D.
Maleeha Ruhi, M.D.
Christopher Pile, M.D.
Cameron Muir, M.D.
Fellowship
John McCue, D.O.
Peyman Mamdouhi, D.O.
Adam Knudson, M.D.
Amanda Keerbs, M.D.
Matthew Irwin, M.D., M.S.W.
Alan Goldblatt, M.D.
Jennifer Gerhard, D.O.
Ray Jay Garcia, M.D.
Tamara Barnes, M.D.
Petros
Shaz Anwar, D.O.
Lee-Anne West, M.D.
Melissa McClean, N.P.
Michael Byas-Smith, M.D.
Nancy Cook
Kimberly Grove, CHPO,
Steve Cone
Eric De Jonge, M.D.
David Schwind
Vivian Hsia-Davis
Cameron Muir, M.D.
Keith Everett
Susan Boris
Carolyn Richar
