Capital Caring complies with applicable Federal, state and local jurisdiction civil rights laws and does not exclude from participation, deny benefits or otherwise discriminate against any person on the basis of race, color, national origin, sex, age, or disability.

Capital Caring does not exclude people or treat them differently for any reason, including but not limited to: sexual orientation, gender identity, gender expression, religion, diagnosis or medical condition, veteran status, ancestry, marital status, occupation, pregnancy, citizenship, political affiliation, or source of payment.

Capital Caring respects the belief system of its patients and their families, and does not impose any belief system on its patients or their families.

Capital Caring provides free aids and services to people with disabilities to communicate effectively with us. Capital Caring also provides free language services to people whose primary language is not English. If you need these services, please let our staff know of your need for effective communication.

If you believe that Capital Caring has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, gender identity, sex, or any of the above categories, you can file a grievance with:

Chief Performance & Compliance Officer
Capital Caring
2900 Telestar Court
Falls Church, VA 22042
cpco@capitalcaring.org 

You may file a grievance in person, by mail, or email. If you need help filing a grievance, you may call a Capital Caring team member at 703-712-4874 for assistance.

You may also file a civil rights complaint with the U.S. Department of Health and Human Service, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language

In Accordance with applicable Federal laws, Capital Caring provides free language services to people whose primary language is not English, such as qualified interpreters, information written in other languages, qualified sign language interpreters, and other resources. If you need these services, contact your hospice team or call (800) 869-2136.