Tom Koutsoumpas, Interim President and CEO



Tom Koutsoumpas

Interim President and CEO


Tom Koutsoumpas serves as interim President and CEO for Capital Caring.  He is a highly-respected expert in the health care arena, and has particular expertise in hospice, advanced illness care and long-term care.

In addition to his role at Capital Caring, Tom serves as founding member of Healthsperien, a Washington, D.C.-based consulting and legal services firm focused on strategic issues operating at the intersection of public policy, business strategy and government affairs. Tom also co-founded and currently co-chairs the Coalition to Transform Advanced Care (C-TAC), an organization dedicated to the ideal that all Americans with advanced illness, especially the sickest and most vulnerable, receive comprehensive, high-quality, person- and family-centered care that is consistent with their goals and values and honors their dignity. In addition, Tom serves as President and CEO of the National Partnership for Hospice Innovation.

Matt Kestenbaum, MD, Chief Medical Officer

Dr. Matthew Kestenbaum, Chief Medical Officer

Matthew Kestenbaum, M.D. is Chief Medical Officer. Matt has been with Capital Caring since 2006 and is well known in the industry as an expert in hospice and palliative care. Among his many accomplishments and successes include his leadership with the Virginia POST (Physician Orders for Scope of Treatment) and work with CMS. Prior to joining Capital Caring, Matt served as hospice medical director for 10-plus years.

Carolyn Richar, Chief of Clinical Services

Carolyn Richar  has 30-plus years of nursing experience, certified hospice and palliative care nurse. Carolyn developed a deep love for hospice as a chaplain volunteer for Hospice of Northern Virginia (now Capital Caring) from 1988 to 1990.  She returned in 2000 to work as a chaplain for the Prince William and Loudoun regions and then moved into the general manager position for the Prince William region in 2005. Carolyn has served as executive director for the Arlington region, including the Capital Caring Halquist Inpatient Center since 2009. She has also served in various roles including as a U.S. Senate Staff aide on health care issues and as a nursing home administrator.

Susan Boris, Chief of Clinical Operations

Susan Boris has 30-plus years of nursing and health care leadership experience. Susan has served in the executive director role for Loudoun and western Fairfax counties and she was also the executive director for Prince William and Fauquier counties from 2014 to 2016.  Susan has worked as clinical operations manager, clinical supervisor and RN case manager during her time with Capital Caring.

Susan has a Bachelor’s of Science in Nursing and more than 30 years of nursing and leadership experience in the adult and pediatric clinical settings with a focus on end-of-life, hospice and palliative care.

Keith Everett, Chief Performance & Compliance Officer

Keith Everett is Chief Performance & Compliance Officer at Capital Caring. He holds Master of Science in Business and Healthcare Administration from South University.  Keith is certified in Lean Six Sigma and Public Health Quality with more than 15 years of comprehensive health care operational and quality improvement, and he serves on the Board of Examiners for the 2018 Malcolm Baldrige National Quality Award. The board is composed of more than 300 leading experts competitively selected from industry, professional, trade, education, health care, and nonprofit (including government) organizations from across the United States.

Prior to joining Capital Caring, Keith served as Vice President of Quality and Systems Improvement for the American Heart Association, Mid Atlantic Affiliate. During his time with the AHA, Keith managed the regional operations and implementation of the association’s quality agenda to support the achievement of its Strategic Plan for 350+ hospitals from South Carolina to Maryland. Keith is a member of several organizations including: the American College of Healthcare Executives, National Association for Healthcare Quality, American Society of Quality and the American Heart Association.

Cameron Muir, M.D., Chief Innovation Officer

Cameron Muir, M.D., FAAHPM, is Capital Caring’s Chief Innovation Officer, and he is responsible for identifying and implementing new business initiatives based on emerging innovative models designed to care for people with advanced illness. Prior to his work with Capital Caring, Dr. Muir was Medical Director of the Palliative Care and Home Hospice Program of Northwestern Memorial Hospital. He served as the Director of the Palliative Care Program of the Northwestern University Medical School. Dr. Muir is Board-Certified in Hospice and Palliative Medicine and Internal Medicine. Dr. Muir received his medical degree from the University of Virginia School of Medicine, completed his residency in internal medicine at Dartmouth-Hitchcock, and earned fellowships in bioethics at the University of Chicago Medical Center and in Hospice and Palliative Medicine at Northwestern University Feinberg School of Medicine.

Vivian Hsia-Davis, Chief People Officer

Vivian brings more than 25 years of experience as a Human Resources executive for such organizations as Children’s National Medical Center and MedStar Montgomery Medical Center where she held operational and financial accountabilities for the organization and its more than 1,150 employees, 250 volunteers and 500 medical staff.

Vivian’s background prior to joining Capital Caring in January 2018, includes extensive engagement in recruitment and retention, employee relations, employee communications, talent management, compensation, benefits, occupational health and wellness, and organizational development. She has a Bachelor’s Degree in Psychology and a Masters Degree in General Administration. She possesses a certification in Healthcare Human Resources (CHHR).

In her role as Chief People Officer, Vivian has responsibility for Human Resources and Education, which includes talent acquisition, management and retention, compensation and benefits, regulatory compliance, policy development and staff development, training and education.

David Schwind, Chief Financial Officer



David Schwind

Chief Financial Officer


David Schwind serves as Chief Financial Officer for Capital Caring. David has been a member of the Capital Caring team since 2005 and brings more than 25 years of experience in the health care industry. Prior to joining Capital Caring, he served as the Senior Vice President for Reimbursement and Regulatory Affairs of an organization providing ancillary support services to long-term care facilities throughout the United States. He has held management positions in several of the largest teaching hospitals on the East Coast. David is an advanced member of the Healthcare Financial Management Association and is a past president of their Washington, D.C. Chapter. He is a graduate of the University of Maryland.

Hershell Foster, Chief Technology Officer

Hershell Foster is Chief Technology Officer at Capital Caring. He is recognized for building high-performance teams and leading health care organizations in the development and implementation of I.T. initiatives that are aligned with the organization’s strategic plan. He has worked with complex organizations ranging from small, rural health care organizations to those part of larger national organizations.

Hershell is a graduate of Tennessee Technology University where he received a bachelor’s degree in Industrial Engineering/Technology. Prior to joining Capital Caring, Hershell led GX4 Solutions, a IT consulting and executive leadership services firm. Hershell also provided leadership as chief information officer at Chapters Health Systems, and he served as Director of Technology for HCA for 11 years. Hershell is a strong advocate of transforming and leveraging IT processes and systems to enhance patient care.

His areas of expertise include: Developing long-range strategic plans, IT roadmaps and detailed Project Management plans, implementation of support centers  that drive high customer satisfaction, re-engineering of complex IT process flow, implementation of interoperable systems and leveraging telecommunications and mobile solutions.

 

 

 

 

 

 

 

 

Nancy Cook, Vice President, Marketing and Communications

Nancy Cook is vice president of Marketing and Communications for Capital Caring. Nancy has more than 30 years of experience in marketing and communications, having held leadership positions in this capacity at Georgetown University Hospital, the American College of Radiology, Magellan Health, and Providence Hospital. She has received numerous awards for her work in health care marketing and communications including an Addy Award from the American Advertising Federation and a national Telly Award.

Nancy has a Bachelor of Arts degree in Communications and Spanish Language and Literature from Syracuse University, and a Master of Science degree in Marketing Strategy and Business from Johns Hopkins University. She is a certified Project Manager and is an active participant in fundraising efforts on behalf of St. Jude  Children’s Research Hospital, the national philanthropy of Tri Delta sorority, for which she is an officer.