Tom Koutsoumpas, Interim President and CEO



Tom Koutsoumpas

Interim President and CEO


Tom Koutsoumpas serves as interim President and CEO for Capital Caring.  He is a highly-respected expert in the health care arena, and has particular expertise in hospice, advanced illness care and long-term care.

In addition to his role at Capital Caring, Tom serves as founding member of Healthsperien, a Washington, D.C.-based consulting and legal services firm focused on strategic issues operating at the intersection of public policy, business strategy and government affairs. Tom also co-founded and currently co-chairs the Coalition to Transform Advanced Care (C-TAC), an organization dedicated to the ideal that all Americans with advanced illness, especially the sickest and most vulnerable, receive comprehensive, high-quality, person- and family-centered care that is consistent with their goals and values and honors their dignity. In addition, Tom serves as President and CEO of the National Partnership for Hospice Innovation.

Matt Kestenbaum, MD, Chief Medical Officer

Dr. Matthew Kestenbaum, Chief Medical Officer

Matthew Kestenbaum, M.D. is Chief Medical Officer. Matt has been with Capital Caring since 2006 and is well known in the industry as an expert in hospice and palliative care. Among his many accomplishments and successes include his leadership with the Virginia POST (Physician Orders for Scope of Treatment) and work with CMS. Prior to joining Capital Caring, Matt served as hospice medical director for 10-plus years.

Carolyn Richar, Chief of Clinical Services

Carolyn Richar  has 30-plus years of nursing experience, certified hospice and palliative care nurse. Carolyn developed a deep love for hospice as a chaplain volunteer for Hospice of Northern Virginia (now Capital Caring) from 1988 to 1990.  She returned in 2000 to work as a chaplain for the Prince William and Loudoun regions and then moved into the general manager position for the Prince William region in 2005. Carolyn has served as executive director for the Arlington region, including the Capital Caring Halquist Inpatient Center since 2009. She has also served in various roles including as a U.S. Senate Staff aide on health care issues and as a nursing home administrator.

Susan Boris, Chief of Clinical Operations

Susan Boris has 30-plus years of nursing and health care leadership experience. Susan has served in the executive director role for Loudoun and western Fairfax counties and she was also the executive director for Prince William and Fauquier counties from 2014 to 2016.  Susan has worked as clinical operations manager, clinical supervisor and RN case manager during her time with Capital Caring.

Susan has a Bachelor’s of Science in Nursing and more than 30 years of nursing and leadership experience in the adult and pediatric clinical settings with a focus on end-of-life, hospice and palliative care.

Keith Everett, Chief Performance & Compliance Officer

Keith Everett is Chief Performance & Compliance Officer at Capital Caring. He holds Master of Science in Business and Healthcare Administration from South University.  Keith is certified in Lean Six Sigma and Public Health Quality with more than 15 years of comprehensive health care operational and quality improvement, and he serves on the Board of Examiners for the 2018 Malcolm Baldrige National Quality Award. The board is composed of more than 300 leading experts competitively selected from industry, professional, trade, education, health care, and nonprofit (including government) organizations from across the United States.

Prior to joining Capital Caring, Keith served as Vice President of Quality and Systems Improvement for the American Heart Association, Mid Atlantic Affiliate. During his time with the AHA, Keith managed the regional operations and implementation of the association’s quality agenda to support the achievement of its Strategic Plan for 350+ hospitals from South Carolina to Maryland. Keith is a member of several organizations including: the American College of Healthcare Executives, National Association for Healthcare Quality, American Society of Quality and the American Heart Association.

Cameron Muir, M.D., Chief Innovation Officer

Cameron Muir, M.D., FAAHPM, is Capital Caring’s Chief Innovation Officer, and he is responsible for identifying and implementing new business initiatives based on emerging innovative models designed to care for people with advanced illness. Prior to his work with Capital Caring, Dr. Muir was Medical Director of the Palliative Care and Home Hospice Program of Northwestern Memorial Hospital. He served as the Director of the Palliative Care Program of the Northwestern University Medical School. Dr. Muir is Board-Certified in Hospice and Palliative Medicine and Internal Medicine. Dr. Muir received his medical degree from the University of Virginia School of Medicine, completed his residency in internal medicine at Dartmouth-Hitchcock, and earned fellowships in bioethics at the University of Chicago Medical Center and in Hospice and Palliative Medicine at Northwestern University Feinberg School of Medicine.

Vivian Hsia-Davis, Chief People Officer

Vivian brings more than 25 years of experience as a Human Resources executive for such organizations as Children’s National Medical Center and MedStar Montgomery Medical Center where she held operational and financial accountabilities for the organization and its more than 1,150 employees, 250 volunteers and 500 medical staff.

Vivian’s background prior to joining Capital Caring in January 2018, includes extensive engagement in recruitment and retention, employee relations, employee communications, talent management, compensation, benefits, occupational health and wellness, and organizational development. She has a Bachelor’s Degree in Psychology and a Masters Degree in General Administration. She possesses a certification in Healthcare Human Resources (CHHR).

In her role as Chief People Officer, Vivian has responsibility for Human Resources and Education, which includes talent acquisition, management and retention, compensation and benefits, regulatory compliance, policy development and staff development, training and education.

David Schwind, Chief Financial Officer



David Schwind

Chief Financial Officer


David Schwind serves as Chief Financial Officer for Capital Caring. David has been a member of the Capital Caring team since 2005 and brings more than 25 years of experience in the health care industry. Prior to joining Capital Caring, he served as the Senior Vice President for Reimbursement and Regulatory Affairs of an organization providing ancillary support services to long-term care facilities throughout the United States. He has held management positions in several of the largest teaching hospitals on the East Coast. David is an advanced member of the Healthcare Financial Management Association and is a past president of their Washington, D.C. Chapter. He is a graduate of the University of Maryland.

Eric De Jonge, MD, Chief of Geriatrics

Eric De Jonge, M.D., is one of the nation’s most renowned physicians specializing in geriatrics. As Chief of Geriatrics, he is leading efforts to build an array of health services for elders with advanced illness, including Home-Based Primary Care (HBPC), Social Services, and other needed senior health services.

Dr. De Jonge is President of the American Academy of Home Care Medicine (AAHCM) and Co-Chair of the AAHCM Public Policy Committee. He previously served as Executive Director of the MedStar House Call Program and Director of Geriatrics at MedStar Washington Hospital Center in Washington, D.C.

He was named National House Call Physician of the Year by the AAHCM in 2003. and in 2007, Dr. De Jonge helped develop and advocate for a Medicare reform law called Independence at Home (IAH) to advance the field of home care medicine and reduce Medicare costs. The IAH demonstration began in 2012 and Dr. De Jonge directed a successful IAH site at MedStar Health for seven years.

A native of Chicago, Dr. De Jonge graduated with honors from Stanford University and from the Yale School of Medicine. He trained in primary care internal medicine at Johns Hopkins Bayview and completed fellowships in health policy at Georgetown and Geriatrics at Johns Hopkins. He is on the teaching faculty at Georgetown School of Medicine and Johns Hopkins Medicine.

 

Steve Cone, Chief of Communications, Marketing, and Philanthropy

Steve Cone is the Chief of Communications, Marketing, and Philanthropy for Capital Caring. In this role, Steve will provide leadership to increase public and brand awareness of Capital Caring, one of the nation’s largest and most experienced nonprofit providers of hospice, palliative care and advanced illness care.  Steve will also oversee the organization’s philanthropic activities and develop strategies to enhance the organization’s impact and reach.

Prior to his new role, Steve co-managed a data consulting and marketing services firm headquartered in New York. From 2015 to 2017, Steve was Chief Revenue Officer of the American Bar Association and from 2010 through June 2015, Steve was AARP’s Executive Vice President responsible for all membership activities and partnerships with corporations across America.

With more than 45 years of senior-level marketing and fundraising experience, he has created or led efforts to develop many national loyalty programs including United’s MileagePlus®, Hyatt’s Gold Passport, and Saks Fifth Avenue’s, SaksFirst rewards program.

Steve has provided marketing services to major organizations including Apple, American Express, FedEx, Memorial Sloan-Kettering, and the San Diego Zoo. Steve has also led marketing campaigns for environmental groups like The Nature Conservancy and the World Wildlife Fund. He has also provided marketing support to presidential campaigns for both major parties.