Capital Caring complies with applicable Federal civil rights laws and does not discriminate on the basis of gender, race, color, national origin, age, disability, or sexual orientation. Capital Caring does not exclude people or treat them differently because of gender, race, color, national origin, age, disability, religion, or sexual orientation.

Capital Caring provides free language services to people whose primary language is not English, such as qualified interpreters, information written in other languages, qualified sign language interpreters, and other resources. If you need these services, contact your hospice team or 800-869-2136.

If you believe that Capital Caring has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Keith Everett
Capital Caring Patient Advocate
703-712-4874
2900 Telestar Court
Falls Church, VA 22042
keverett@capitalcaring.org 

You can file a grievance in person or by mail, or email. If you need help filing a grievance, the Capital Caring Patient Advocate is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language

In Accordance with applicable Federal laws, Capital Caring provides free language services to people whose primary language is not English, such as qualified interpreters, information written in other languages, qualified sign language interpreters, and other resources. If you need these services, contact your hospice team or call (800) 869-2136.