Capital Caring has always been at the forefront of hospice innovation, looking for more ways to support caregivers and patients with their daily routine – which is how our TeleCaring™ program was created. TeleCaring™ daily check-in calls provide an extra layer of support.
TeleCaring™ is Capital Caring’s telephone-based outreach program, launched in 2011 to ensure that our patients and families receive the highest quality care experience. Twice daily, one of our TeleCaring specialists calls patients and families to address any questions or concerns related to medications, symptom management, care issues, equipment, supplies, or discuss any non-medical concerns.
Is the patient resting comfortably?
Are there any changes or symptoms to report to the care team?
Do you have all of the medications and supplies that you will need to get you through the weekend?
Is there anything else we can do to help you?
The TeleCaring team reaches out morning and evenings as an extra check-in and layer of support to identify problems before they escalate. Capital Caring’s TeleCaring™ program has led to improved patient outcomes and a better experience for both patients and their families. This unique program distinguishes Capital Caring from other hospice and palliative care programs in the region and ensures that patients and families receive only the highest quality care when they need it most.
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